Helsingør Visitor Service English

Helsingør Visitor Service & Hornbæk Tourist Information - part of the Libraries in Helsingør Municipality.

Welcome to beautiful Helsingør

Looking for inspiration for activities in and around Helsingør, places to eat or maybe a map for hiking or walking around in the city? Come visit us at Helsingør Visitor Service.

At Helsingør Visitor Service you will find a professional staff ready to help with practical information and inspiration for exciting adventures and activities.

Helsingør Visitor Service is located in the reception at the main entrance of The Culture Yard in the habour of Helsingør. The Visitor Service is close to the old city center, museums and Kronborg Castle and enriched with a stunning view to Sweden on the other side of Oresund.

The Culture Yard is a fantastic cultural center with one of Northern Europe's best libraries, Shipyard and City Museum, a café and stages, where you can enjoy a multitude of concerts, theatrical performances, lectures, and other major events.

Læs denne side på dansk

Kulturværftet indgang. Foto: Frida Gregersen

Helsingør Visitor Service

The tourist information is located in the reception at the main entrance of The Culture Yard.

Where: Kulturværftet, Allegade 2, 3000 Helsingør. 
See The Culture Yard on Google Maps

Contact: BIB_turisme@helsingor.dk

Opening hours for the Reception at The Culture Yard.

We are ready to assist you with:



    • WIFI
    • PC
    • Print and copy services
    • Charging your mobile phone 
    • Lockers*
    • Tap water for refilling your water bottle
    • Café
    • Toilets
    • Waste sorting
    • Nappy changing facilities in the toilets at the children's library
    • First aid kit and defibrillator

    Stay for a while

    • Take a break with a view of the harbor and Kronborg Castle
    • Enjoy your packed lunch
    • Read and cosy times with your youngest family members in the children's library on the 1st floor
    • Explore the library and Helsingør City Museum on the 2nd floor
    • Read today's newspapers and enjoy the view of Sweden on the 3rd floor

    Prepare for your visit to Helsingør

    Helsingør Guidebook

    Helsingør is full of history, exciting architecture, and beautiful nature. In the Helsingør Guidebook, you will find plenty of exciting activities for both children and adults to experience in Helsingør and close by.

    Open a PDF of the Helsingør Guidebook here

    Inspiration for your visit

    Culture, nature, and history - there's something for everyone in Helsingør, the hometown af Hamlet.

    Learn more at Visit Copenhagen – Elsinore

    Experience nature in and around Helsingør

    National Park Kongernes Nordsjælland – Walk in the footsteps of our ancestors on straight forest roads, and see traces from the past hidden in copper-plated castle towers and heavy stone monuments.

    Learn more at National Park Kongernes Nordsjælland

    A cultural route through Helsingør

    Try the free guide Elsinore Walk and let yourself be guided through Helsingørs 800-year history.

    Learn more at Elsinore Walk 

    Helsingør Municipality

    Find art, culture and nature experiences on Helsingør Municipality's website.

    See more at Helsingør  Municipalitys website

    What's happening and when?

    On the go? Gogoo is your personal event guide in an app.

    Download Gogoo from the App Store
    Download Gogoo from Google Play

    Arrive in style

    DOT - Your public transportation.

    See schedules and departure times on DOT - Your public transportation.


    Inspiration for sustainability in Helsingør
    View the brochure 'Your guide to a more sustainable everyday life' in Helsingør as a PDF here – only in Danish


    Hornbæk Tourist Information

    In Hornbæk, the Tourist Information is located at Hornbæk Library.

    Where: Hornbæk Library, Vestre Stejlebakke 2 A, 3100 Hornbæk.
    See Hornbæk Library on Google Maps.

    Contact: hornbaek@helsbib.dk

    Opening hours for Hornbæk Library.


    • The cultural yard has lockers on the way in the size 47x72 cm. They are free to borrow during opening hours and you can borrow a coin at the reception. There are also smaller lockers.
    • 7-Eleven has lockers, where there is room for a cabin suitcase and a sports bag. They can be used throughout the opening hours at 6 - 10.30 p.m. The price is DKK 65 per locker. 7-Eleven can store 10-15 larger suitcases in their back room for DKK 65 per suitcase during opening hours. Option to withdraw DKK 65 in the store if you do not have Danish currency.
    • The Maritime Museum has 6 larger lockers of 55x90 cm primarily for their guests.
    • Kronborg has free luggage storage for their paying guests in the welcome center. Suitcases larger than cabin bags are stored in their back room. The welcome center is located in the castle grounds and guests can always get help by contacting a tourist guide/castle host.

    Standard dimensions for a cabin suitcase are 55x40x25 cm